Privacy Policy

AInovations LLC. Last updated: August 15, 2026.

This Privacy Policy explains how AInovations LLC ("AInovations," "we," "us") collects, uses, stores, and protects information across our apps and websites — including TankMate (our AI aquarium copilot) and Everward — and how you can control and delete your data. Where a specific product handles data differently, that is noted below. We do not sell your personal information.

1. Information we collect

• Account information. When you sign in (Apple, Google, or email), we receive your email address and a user identifier to create and secure your account.
• Content you enter. Information you choose to log — for TankMate, your tanks, water-test values, livestock/inventory, and notes; for Everward, your priorities, decisions, and reviews.
• Photos you submit. In TankMate, images of your tank, fish, coral, or plants that you upload for AI health diagnosis, species identification, or compatibility checks.
• Approximate location (optional). Only if you use location features (such as finding a recommended local partner store near you), and only while using the app. You can decline and still use the rest of the app.
• Diagnostic and usage data. Basic app events and crash information used to keep the apps reliable, and counts of AI features used to enforce plan limits.
• Subscription status. Whether you hold an active subscription (managed by the App Store / Google Play and our subscription provider). We do not receive your card or payment details.

2. How we use information

We use information to operate our apps and websites; to deliver core features (logging, trend charts, health scores, AI photo diagnosis, species identification, and compatibility checks in TankMate; priorities, decisions, and reviews in Everward); to generate AI-assisted results; to enforce free/paid plan limits; to maintain security and prevent abuse; and to respond to support requests.

3. AI processing

Our apps may send relevant user-provided content — including photos and notes you submit — to AI service providers to generate diagnoses, identifications, summaries, or other results. AI outputs are informational and should not be treated as professional, veterinary, legal, financial, medical, or emergency advice.

4. Service providers we share data with

We share only what each provider needs to deliver its part of the service:

• Supabase — hosts accounts and user data (database, authentication, file storage).
• Anthropic (Claude) — processes submitted photos and notes to produce AI results.
• RevenueCat and the App Store / Google Play — process subscriptions and report entitlement status.
• Advertising and analytics providers — where applicable, to measure usage and, on free tiers, serve ads. We request non-personalized ads where required and honor consent choices.

We do not sell personal information and do not share it for cross-context behavioral advertising beyond any ad functionality described here.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All the above categories exclude text messaging originator opt-in data and consent; this information won't be shared with any third parties.

5. Data retention and deletion

We keep your data while your account is active. You can delete your account and all associated data at any time from within the app (for example, Settings → Delete account), which removes your account, logged content, and submitted photos from our systems. You may also email us to request deletion.

6. Your choices

• Decline or revoke location access in your device settings.
• Manage or cancel a subscription in your App Store or Google Play account settings.
• Adjust ad-personalization consent when prompted.
• Request access to, or deletion of, your data by contacting us.

7. Children

Our apps are not directed to children under 13, and we do not knowingly collect personal information from them.

8. Security

Data is transmitted over encrypted connections (HTTPS/TLS) and stored with our providers' access controls. No method of transmission or storage is completely secure, but we work to protect your information.

9. Changes to this policy

We may update this policy from time to time. Material changes are reflected by the "Last updated" date above.

10. Text messages (SMS)

Some AInovations services, including Ringlatch, send text messages. This section applies to those messages.

• We do not sell your mobile number, and we do not share mobile information with third parties or affiliates for marketing or promotional purposes. Mobile numbers collected for text messaging are used only to deliver the service you signed up for. No mobile information is shared with third parties for their own marketing.
• Message frequency varies. For Ringlatch, message frequency depends on how many calls your business receives, and typically ranges from a few messages a week to several a day.
• Message and data rates may apply. Your mobile carrier's standard rates apply to messages you send and receive.
• Opting out. Reply STOP to any message to stop receiving texts. Reply HELP for help, or email jp@ainovations.net. Carriers are not liable for delayed or undelivered messages.
• Consent records. When you opt in through a form on our site, we store the consent wording shown to you, the mobile number you entered, the submission timestamp and the originating IP address, for as long as the account is active.
• Opt-in data is never shared. Text messaging originator opt-in data and consent are not shared with, sold to, or bought by any third parties or affiliates for any purpose.

11. Contact

Questions or requests: jp@ainovations.net — AInovations LLC.